Home How we work
How we work
Clear and without surprises afterwards. You know up front who does what, what you provide and what it costs.
Introduction
You tell us what is going on, by email or in a half-hour call. It costs nothing and you are not tied to anything.
Proposal
You receive a short engagement letter: what we do, what you provide and what it costs.
Getting to work
We do the work and keep you posted. You can ask questions along the way at any time.
Delivery
You receive the advice or the return, with the reasoning and the next steps.
Good to know
Frequently asked questions
Do you work alongside my accountant or bookkeeper?
Yes, that happens a lot. Your bookkeeper keeps doing the records, we do the returns and the advice. We talk to each other directly, so you do not have to pass everything on.
What does it cost?
That depends on your question. For a clear question or a return we agree a fixed price up front. If you only have a question, it costs EUR 75 an hour; short questions are charged pro rata. If a file runs longer, we give you a maximum up front. So you never get an unexpected invoice.
I am behind on a return or a correction. Can that still be fixed?
Usually, yes. Correcting it yourself almost always works out better than waiting for the tax authorities to find it. We first look at the amount and the period, and then decide on the approach.
Do you also do income tax, corporate income tax or annual accounts?
Yes. Basis and Compleet include the income tax return. The BV packages also include the corporate income tax, the annual accounts and the Chamber of Commerce filing. You can also have them done separately, at a price agreed up front. We do not handle staff payroll or restructurings. The director's payroll return is available separately.
Can you arrange a registration abroad?
Yes. If a local representative or a local firm is needed, we bring them in and keep the overview. You simply keep talking to us.
How do I send in my records?
The easiest way is the free Valorem app on your phone: take a photo of your receipts or pick files, up to two hundred at a time. Email works too, in any form: photos of receipts, PDFs of invoices or a bank export. You do not need to buy accounting software. Sending it in once a quarter is enough. Please do not email documents with a citizen service number or a copy of an ID: we send you a secure link for those.
I already have a bookkeeper. How do I switch?
We arrange it, and it costs you nothing. We request your file from your current adviser and have that conversation for you. You can switch at any time. The calmest moment is after a financial year ends, but if something is going wrong now, there is no need to wait.
When can I reach you?
On weekdays, but also in the evening and at the weekend. If you only have time to call in the evening, we call in the evening. We reply to a first message within one working day.
How quickly do I get an answer?
We reply to a first message within one working day. Do you have an assessment or an audit with a deadline? Just call and we will make time.
What happens to my data?
We only use your data for your file. We do not share it with others, except with parties we need for your assignment, and only with your knowledge.
A question about your taxes?
Tell us briefly what is going on. You get an answer within one working day: what is needed and what it costs.